Cookies and Tracking Technologies Information Center

Last updated: May 25, 2018

Fandango Media, LLC and its subsidiary companies, including the businesses operating under the Fandango, FandangoNOW, Rotten Tomatoes, Flixster, Movieclips,,, Fandango FanShop, MovieTickets (including but not limited to and, or M-GO brands ("Fandango", "we", "our" or "us") and those of our websites, applications, emails and other communications that link to or reference this policy (the "Online Services"), along with advertisers, advertising companies, consumer data companies and service providers, use a variety of technologies to learn more about how people use the Online Services. You can find out more about these technologies and how to control them in the information below. This Cookies and Tracking Technologies Information Center forms part of the Privacy Policy, and if some of the terms used in here aren’t defined within, you may find definitions for them in the Privacy Policy.

NOTICE OF ARBITRATION PROVISIONS: Your use of the Online Services is subject to binding individual arbitration of any disputes which may arise, as provided in the Terms and Policies. Please read the arbitration provisions carefully and do not purchase tickets from Fandango or otherwise use our services if you are unwilling to arbitrate any disputes you may have with us as provided below.


Like many companies, we use cookies and similar technologies on our Online Services (referred to together from this point forward as "Cookies", unless otherwise stated) including HTTP cookies, flash cookies, HTML5 and Flash local storage, web beacons/GIFs, embedded scripts, e-tags/cache browsers (as defined below).

We may use Cookies for a variety of purposes and to enhance your online experience, for example, by remembering your log-in status and viewing preferences from a previous use of an Online Service, for when you later return to that Online Service. In particular, our Online Services use the following categories of Cookies:

  • Strictly Necessary Cookies: We may use Cookies required for system administration, to prevent fraudulent activity, to improve security or to allow you to make use of shoppingcart functionality. We are not required to obtain your consent to Cookies that are strictly necessary.
  • Analytics and Performance-Related Cookies : We may use Cookies to assess the performance of our Online Services, including as part of our analytic practices to improve the content offered through the Online Services. We use third party analytics vendors to analyze statistics and evaluate our services and the content we provide to you. These vendors may collect or have access to your anonymized information, pursuant to their own privacy policies. One of the vendors we use is Google Analytics.
  • Functionality-Related Cookies : We use Cookies to tell us, for example, whether you have visited the Online Services before or if you are a new visitor and to help us identify the features and content in which you may have the greatest interest.
  • Targeting-Related Cookies : We may use Cookies to deliver content, including ads, relevant to your interests on our Online Service and third-party sites based on how you interact with our advertisements or content. We have set out further information about the use of Cookies by ad networks below.

Your use of the Online Services indicates your consent to our use of Cookies. For further information about our use of Cookies and your opt-out choices, see " Your Rights".

Examples of some of the third parties we work with to analyze your use of the Online Services and to personalize the advertising we and third parties serve to you, their privacy policies, and the opt-outs they may offer can be found in the table below:


You have the choice whether to accept the use of Cookies and we have explained how we can exercise your rights, as follows:

  • Most browsers are initially set up to accept HTTP cookies. The "help" feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, and how to disable existing cookies. For more information about HTTP cookies and how to disable them, or restrict the categories of cookies you wish to accept, you can consult the information at
  • Controlling the HTML5 local storage on your browser depends on which browser you use. For more information regarding your specific browser please consult the browser's website (often in the Help section).
  • For more information about Flash "cookies" or local storage objects or LSOs, and how to disable them, you can consult the information provided at
  • Please note that rejecting Cookies does not mean that you will no longer see ads when you visit our Online Services.
  • Please note that without HTTP cookies and HTML5 and Flash local storage, you may not be able to take full advantage of all our Online Services features and some parts of the Online Services may not function properly.

You may also opt out of additional third-party advertising by going to the Network Advertising Initiative's Website at and following the directions there, or to the Digital Advertising Alliance website at and following the directions there. The effect of opting out of third-party advertising networks is explained on each opt out page. Note that for some sites, the effect of opting out of third-party advertising means that customized advertising will not be delivered to you. Information regarding your usage of the Online Services may still be collected for research, analytics or internal operations purposes. We are not responsible for the effectiveness of any such opt-out options.


The following table sets out some examples of the individual cookies we may use and the purposes for which we use them (other cookies may also be used, and we may use other types of cookies or cookies for other purposes):

Cookie Category Company Cookie Names Purpose Content Expiry More info
Strictly Necessary Cookies Fandango ASP.NET_SessionId These cookies are required to operate our digital properties Stores site implementation specific information Session cookie (expires when browser is closed) Session Cookie,Specific to backend technology framework
Performance Cookies Omniture (Adobe) s_sess, s_vi Cookies in this category enable Fandango to measure the performance of our digital properties Unique visitor ID time/date stamp Updated every page view
Functionality Cookies Fandango cust These cookies store user settings and preferences to enable functionality User entered zip code for locale search 1 year
Targeting Cookies DoubleClick googleClickId Advertising cookies enable more precise ad delivery to our visitors Unique user identifier 1 year
Cookies A cookie is a set of data sent from a website to a device user's web browser which is stored in that user's device. Cookies are stored as small text files containing a string of characters. They provide certain information to us or to third parties about a variety of things, including, but not limited to, how Online Services are used (e.g., which pages and advertisements have been viewed), about users' preferences (e.g., what size font a user prefers) and for site functionality (e.g., remembering where a user paused watching video content). Regular cookies may generally be disabled or removed by tools that are available as part of most browsers, and in some but not all instances can be blocked in the future by selecting certain settings. Please be aware that if you disable or remove cookies or HTML5 cookies on your device, some parts of our Online Services may not function properly, and that when you revisit our Online Service your ability to limit cookies is subject to your browser settings and limitations.
Web Beacons Web beacons or similar technologies may be used for a number of purposes, including to count visitors to the Online Service, to monitor how users navigate the Online Services, to count how many e-mails were sent that were actually opened, or to count how many particular articles or links were actually viewed. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to HTTP cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence.
Embedded Script An embedded script is programming code that is designed to collect information about your interactions with the Online Service, such as the links you click on. The code is temporarily downloaded onto your device from a web server or a third-party service provider, is active only while you are connected to the Online Service, and is deactivated or deleted thereafter.
ETag, or entity tag A feature of the cache in browsers, an ETag is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of device identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, Flash, and/or HTML5 cookies.

For any queries in relation to this Cookies and Tracking Technologies Information Center please contact us at or Fandango, ATTN: Legal Department, 407 N. Maple Drive, Suite 300, Beverly Hills, CA 90210.